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Remote Services & Access: Get Help: Contact Info & Links

This guide describes the services the library offers that can be utilized remotely and how to access them.

Library Quick Links

a tall tan building with glass doors and shrubbery, with a black sign stating it is the James E. Cheek Learning Resources Center

Questions? Ask a Librarian!

Profile Photo
Sam Thorne
Metadata Librarian - James E. Cheek Learning Resource Center, 1st Floor

Help from Library Staff

Library staff are available and happy to help you via chat, phone, email, or virtual appointments using Zoom.

Use our Library Chat Service

During regular operating hours, you can chat live with our Library Staff using our LibChat feature.

  • Access and start a chat by clicking on speech bubble chat icon in the bottom right of your LibGuides screen
  • When chat is closed, you can still submit your questions to chat, and get an email response within 1 business day

You can also browse or search our Library FAQ to see if your question is answered there.


Phone and Email

Library staff phone numbers and email addresses can be found in the Staff Directory.

  • For Divinity Library inquiries, please contact Ms. Powell at (919) 716-5518
  • For all other inquiries, feel free to contact any staff member for assistance, or call the Library front desk at (919) 546-8407.


Virtual Appointments on Zoom

Research assistance by appointment on Zoom may be scheduled by visiting the Library Bookings page. You can select any of our staff members for an appointment, or simply schedule with whomever is available to fit your needs.

To meet on Zoom, host and attendees have the option of participating in the call using computer audio and/or camera, cell phone audio and/or camera, or dialing in. To learn more about Zoom, please visit their help center to watch videos and view step by step guides.


Request a Recommendation

Use this online form to request a recommendation for books, movies/television shows, podcasts, and other resources that are available for free to you online.

Other Academic Support

Office of Academic Success

  • Provides academic advisement, workshops, supplemental instruction, and tutoring.

Experiential Learning and Career Development Center

  • Assists with career exploration, graduate and professional school preparation, and internship and job searches.

Writing Center

  • Provides one-on-one assistance with all stages of the writing process.

Adult Degree Program

  • Shaw's evening undergraduate studies program, that offers a combination of classroom, video teleconferencing, and online classes.

Events and Announcements

For further assistance, please contact us!
Shaw University Libraries - James E. Cheek Learning Resources Center
118 E. South Street - Raleigh, NC 27609
919-546-8407 -

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