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Using the Library: Contact Info & Links

All about the Library's resources and how to use them.

Library Quick Links

James E Cheek Learning Resources Center front


Help from Library Staff

Library staff are available and happy to help you! We can answer questions on:

  • Understanding the research process
  • Selecting a research topic
  • Searching for and evaluating research sources
  • Finding a specific item
  • Citation styles
  • Using technology
  • Recommendations for recreational reading/watching/listening
  • And more! We are just helpful people. :)

Questions? Ask a Staff Member!

Sam Thorne's picture
Sam Thorne
Metadata Librarian - James E. Cheek Learning Resource Center, 1st Floor

How to Contact Library Staff

In Person

During our open hours, find a library staff member at the front desk.


By Chat

Use the chat button in the bottom right of any of our LibGuides pages to chat with staff live during operating hours

  • You can also use this button to send us an email whenever the chat is "closed", and we'll respond within 1 business day!


Phone and Email

Library staff phone numbers and email addresses can be found in the Staff Directory.

  • For Divinity Library inquiries, please contact Ms. Powell or the Library Director.
  • For all other inquiries, feel free to contact any staff member for assistance, or call the Library front desk at (919) 546-8407.


Virtual Appointments on Zoom

Research assistance by appointment on Zoom may be scheduled by visiting our Bookings Site for the University Library.

To meet on Zoom, host and attendees have the option of participating in the call using computer audio and/or camera, cell phone audio and/or camera, or dialing in. To learn more about Zoom, please visit their help center to watch videos and view step by step guides.


Request a Recommendation

Use this online form to request a recommendation for books, movies/television shows, podcasts, and other resources, available for free to you online. You can also see our curated lists of recommendations on things to see, watch, and listen to on our Recommendations LibGuide.


On the campus map below, the James E. Cheek Learning Resources Center (the main campus library) is circled in blue, and the G. Franklin Wiggins Library at the Divinity School, which is inside Leonard Hall, is circled in green. For more information, see the full, interactive campus map.

campus map with libraries circled

For further assistance, please contact us!
Shaw University Libraries - James E. Cheek Learning Resources Center
118 E. South Street - Raleigh, NC 27609
919-546-8407 -